We reserve the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) in the following situations:
> The product is not available / in stock (any payments will be refunded)
> Your billing information is not correct or not verifiable.
> Your order is flagged by our security systems as an unusual order or an order susceptible to fraud.
> We could not deliver to the address provided by you.
We may ask for proof of identification or proof of billing address due to security reasons in our measure to prevent fraudulent orders from being processed. Please check your inbox and spam inbox after placing your order to see if your order requires verification.
All content of our website including, without limitation, the text, graphics, logos, information, data, photographs, images, designs, and other materials are protected by United States copyright laws. You may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with everybodyknowsbob.com. Any other use of our website, content, images of information contained therein, including reproduction and internet links, is strictly prohibited without our prior permission.
Full credit card billing address must match the full address of the shipping. We cannot accept orders addressed to P.O. boxes, APO/FPO/DPO addresses. We require a Direct Signature when receiving packages.
We do not offer Saturday delivery. Please note that we only ship out Monday through Friday, with the exception of US holidays. Please allow 3-7 business days for order processing and verification, and an additional 3-10 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.
Shipping is calculated based on the weight and distance from our facility.
All sales are final, no return accepted. Everybody Knows Bob will only accept exchange in the case that we send wrong or defected items. Please contact us within 2 days of receipt of your shipment. We will carefully inspect every piece prior to shipping.
A 8.875% Sales Tax is charged to those orders shipped within the states of New York. Sales tax is not charged to orders shipped to any other states.
respects our customer's account information as private and confidential information and will not share it with any outside organizations or individuals unless we have a good faith belief that disclosure of such information is necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request.
Everybody Knows Bob
Melting Bee LLC